Choose your products in our online shop and add them to your cart. At checkout, enter your details and select an available delivery option or free Click & Collect from Crystal Palace. Review your order, delivery costs and the Returns & Refunds policy before completing payment. For bakery collection, contact our team after payment with your order number and preferred collection date. Wait for confirmation that your order is ready before visiting.

Bakery orders placed before 5pm are prepared for the next working day. Orders placed after 5pm require two working days. Please wait for confirmation that your order is ready before collecting. For other Click & Collect orders, we will confirm when your items are ready. UK Standard Delivery on eligible products is estimated at 3–5 working days.

We will contact you by email or WhatsApp when your order is ready for collection, with the collection instructions. Please wait for this confirmation before visiting and have your order number ready when you collect.

Yes. UK Standard Delivery is available on eligible products. Delivery costs £5 for orders up to £30 and £2 for orders above £30, with an estimated delivery time of 3–5 working days. Enter your UK delivery address at checkout to see the options available for your products. Bakery orders are for collection in store. Free Click & Collect is available from our Crystal Palace store. Select collection at checkout and wait for your collection confirmation before visiting.

Yes, all bakery orders require advance payment to confirm preparation.

Many of our products are made with gluten-free ingredients. Please check each product description or ask our team for more information.

We offer a variety of vegan options. Each product clearly states its ingredients so you can choose what suits you best.

For special requests or custom orders, please contact us in advance via WhatsApp or email.

Our products are made fresh, so we recommend consuming them within a few days for the best taste and quality.

Visit La Amazonas at 8 Westow Hill, Crystal Palace, London SE19 1RX for organic groceries, gluten-free bakery favourites and Ecover refills. If you are collecting an online order, please wait for your collection confirmation and instructions before visiting.